What is an RBF?
A Bitcoin transaction can be designated as RBF (Replace-By-Fee) to allow the sender to replace this transaction with another similar transaction with a higher fee. This mechanism allows users to respond if the network becomes congested and fees rise unexpectedly. If a user sends a transaction with a low fee and finds that it is taking too long to confirm, they can raise the fee they pay to confirm their transaction faster. This feature is automatic on most wallets, meaning that it can happen without the knowledge of the wallet’s owner.
Please note that RBF transactions are considered as a chargeback by our System. Therefore our suggestion is for you to decide the desired transaction fee from the beginning. Else your RBF transaction will be flagged as chargeback and could temporarily disable your account.
What is double spending?
Double Spending is when funds are sent to multiple wallets simultaneously, exploiting a low miner fee to delay transaction confirmation. With a reduced fee, the transaction is assigned a lower priority on the Blockchain, as miners prioritize transactions with higher associated fees.
Consequently, transactions with lower fees experience significantly extended processing times, granting users the opportunity to utilize the funds in casino games. Users attempting to double-spend send two transactions with the same funds to different addresses, including one for a casino deposit. If they lose the funds, they use a higher fee on the second transaction to prioritize it, rendering the casino transaction invalid.
When these two different types of transactions occur, the system automatically locks the user account, and disables it due to security reasons, In these cases you can contact our support team via live chat like this:
If the situation is one of replacement by fee, the customer support team will be able to activate your account and they will send you this message:
If your transaction was due to double spending, please make sure to contact our security team, and they will gladly help you via email.