Skip to main content

Why can't I play my Free Spins?

Creed avatar
Written by Creed
Updated over 9 months ago

Congratulations on your new set of free spins! ✨

In order to make sure you can play them successfully, after you enter in one of the eligible games for that bonus, you need to have your balance shown in Crypto as below:

You will be able to see the above menu once accessing one of the compatible games with your free spins by accessing the Information Button here:

After clicking the button you will see the following menu:

  1. The number of free spins from the set.

  2. The issuance time and availability

  3. Games that are available for this very set of free spins. (The games can be different from your set)

  4. The Game Providers from the set ( The Game Providers can also be different from your set)

If you're still having trouble with your free set your Free Spins might be in a different currency than the one set on your account. You can change the currency from your dashboard. Please click on your username on https://www.mbitcasino.io/ - the top right side, then click/tap on the wallet icon. Then click on the Arrow down on the right side of the total amount and select desired currency from the dropdown menu.

Did this answer your question?