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What happens if I have sent my deposit to another address or if I have made a deposit that is below the minimum amount limit?
What happens if I have sent my deposit to another address or if I have made a deposit that is below the minimum amount limit?
Dante avatar
Written by Dante
Updated over a week ago

In order to ensure the accurate processing of your deposit, it is vital to send the funds to the correct deposit address designated for the specific currency you intend to use. Please note that each currency has its own distinct balance and corresponding deposit address. It is important to exercise caution and avoid sending funds to an incorrect address or an amount that falls below the minimum deposit requirement.
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Kindly be advised that we do not support cross-chain transactions, meaning you should only send funds to the deposit address associated with the desired currency. Failure to comply with this guideline may result in the loss of your funds within the blockchain network, as we will be unable to receive the transaction.


We strongly advise double-checking both the deposit address and the minimum deposit requirements before initiating the transfer to ensure the secure and successful processing of your funds.

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